A Smarter Phone System Built for Business Growth

PipeFlow360 combines a complete cloud-based softphone system with mobile app, VoIP SIP desk phone support, inbound voiceAI, interactive voice response / virtual PBX, power-dialer, call tracking and analytics — all natively integrated with our CRM and booking system.

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Cloud-Based Softphone

Take and make calls from anywhere, any device.

Stay reachable no matter where business takes you. PipeFlow360’s built-in softphone lets you handle calls and texts right from your browser or mobile app — no extra hardware required. Perfect for remote teams, sales reps, or on-the-go business owners.

  • Place and receive calls from desktop or mobile
  • Built-in call recording, voicemail, and SMS
  • Business caller ID and forwarding
  • Log calls and texts directly to contact records
  • Easy setup with no physical phone required
Interactive Voice Response
Interactive Voice Response

Integrated VoIP Desk Phone System

Easily connect SIP-compatible VoIP desk phones.

Prefer a desk phone at reception or in the back office? PipeFlow360 supports SIP endpoints, making it easy to use physical phones alongside your cloud system. It’s a true hybrid setup — with enterprise-level reliability and small-business simplicity. *Phones sold separately.

  • Works with popular SIP phones
  • Add extensions for team members or departments
  • Configure caller ID, voicemail, and call routing
  • Combine desk & soft phones for max flexibility
  • No need for a separate PBX or telecom contract
  • Recommended models

  • Yealink T54W / T58W, Poly VVX 450, Grandstream GXP 2170/ GRP2612W,  Snom D785, Cisco 7841 (Any open-SIP handset work, these are just proven models.)

Call Center Interactive Voice Response and Smart Call Routing

Easily automate and route phone calls like a pro.

Give every caller a polished experience. With PipeFlow360’s drag-and-drop call routing and Interactive Voice Response (IVR) tools, you can route leads to the right place fast — whether it’s a person, voicemail, or voice menu.

  • Multi-level IVR menus and routing options
  • Time-based call routing (i.e after hours)
  • Department or location-based call flows
  • Ring groups and backup routing
  • Custom greetings, hold music, and voicemail drops
Interactive Voice Response
Interactive Voice Response

Call Tracking & Analytics

Track and analyze every call source.

Track every inbound and outbound call to its source. Whether you’re running paid ads, social campaigns, or offline promotions, PipeFlow360 lets you tie calls directly to contacts, funnels, and revenue.

  • Track campaigns with unique phone numbers
  • Automatic lead tagging and source attribution
  • Detailed call logs with recordings
  • Team performance metrics and call outcomes
  • Insight into which marketing is generating calls

Voice AI

Let Voice AI handle calls so you don’t have to.

Add an AI-powered agent to your phone system that sounds human, answers questions, qualifies leads, and even books appointments. Voice AI is your 24/7 receptionist — without the overhead.

  • Natural-sounding AI voice conversations
  • Handles missed calls, FAQs, and lead qualification
  • Can schedule appointments and send follow-ups
  • Works with inbound calls or IVR routing
  • Call transcripts and summaries logged to CRM
Interactive Voice Response
GET STARTED ➤

There are no contracts and you can cancel anytime.

30 Days Money Back Guarantee

Frequent Asked Questions

You've got questions, we've got answers.

Yes.  PipeFlow360 does not have any contracts.  All that we ask is that you submit your request 10-days prior to your next billing cycle to support@pipeflow360.com.
In addition to your PipeFlow360 monthly subscription, you will be billed for your AI usage, texts, emails, and phone calls.  These charges are paid directly to Twilio (text & calls) and Mailgun (email).  Text messages under 160 characters start at a tenth of a cent each.  Our Yext Business Listing Service, a great SEO-boosting tool, that allows you to list and manage your business information in over 70 popular local services listings with one easy-to-use interface costs an additional $99/month. Lastly, we offer a full range of platform and agency services ranging from account setup & data migration to a full suite of creative and marketing services.  Have more questions? Call us at (559) 245-5456.
Rates as of July 1, 2024*
  • Content AI - $ 0.216 / 1000 Words and 0.144 / Image
  • Workflow AI - $ 0.06 / GPT 4 executions and 0.03 / GPT 3.5 execution
  • Conversation AI - $ 0.04 / Message
  • Reviews AI - $ 0.16 / Review Response
  • Outbound Calls (U.S.) $ 0.028 / min ($10 = approx. 355 calls)
  • Inbound Calls (U.S.) $ 0.017 / min ($10 = approx. 590 calls)
  • SMS - $ 0.0158 / segment ($10 = approx. 635 segments)
  • Email - $0.00135/ email ($10 = approx. 7,405 emails)
  • Email Verification - $0.005 / Email verification
*Rates are based on carrier rates and are subject to change at any time.
PipeFlow360 offers live chat support from 9am PST to 5pm PST Monday through Friday.  You may also email our support team at support@pipeflow360.com 24/7 with typical response times within 1 business day.  You may also access our online help resources and library of how-to videos, as well as join our growing Facebook community with live office hours 3x per week and regular how-to tips.
As many as you need! PipeFlow360 has NO LIMITS on the number of users, contacts, domains, funnels, courses, or products that you can have on your account!  This makes our platform the perfect solution for businesses that want to scale their business without the worry of incurring additional charges!
PipeFlow360 combines some of the most powerful sales and marketing tools all in one platform at one unbelievably low price.  Our platform rivals some of the industry's largest, and most expensive, platforms, yet includes so much more.
YES!  PipeFlow360 provides a full range of creative and marketing services backed by an agency and leadership that has been in the marketing business for over 20 years.  So, not only can we provide you with the support to use our platform, but we can offer you full agency services including strategy, consulting, branding, logo design, website design, graphic design, video/audio production, social media marketing, digital marketing, public relations, copy writing, and more.  Simply book a call with one of our account reps!
Not at all.  As PipeFlow360 subscriber, you'll get access to our entire platform and any new features we add - for the life of your subscription!  This makes PipeFlow360 one of the best investments you can ever make in your business!
Absolutely!  PipeFlow360 was designed to integrate with most popular CMS website platforms including WordPress!  You can simply use our easy to grab embed codes to replace your current web forms and add our chat widget.  You can further extend your WordPress integration with our plugin which will seamlessly integrate your chat widget and PipeFlow360 funnel pages right into your existing site!